1. Use of Website
2. Products and Orders
3. Pricing and Payment
4. Delivery
5. Returns and Refunds
6. Limitation of Liability
7. Privacy and Data Protection
8. Changes to These Terms
9. Governing Law

Terms of use

1. Use of Website

You must be at least 18 years old to make purchases on our website. You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use. We reserve the right to deny access to anyone violating these Terms or attempting to misuse our website.

2. Products and Orders

Product descriptions, images, and prices on the site are for reference only. We reserve the right to change or discontinue any product at any time. Orders are subject to product availability and confirmation of payment. Once an order is placed and payment confirmed, you will receive an email or SMS confirmation. We may refuse an order if we suspect fraud or violation of our policies.

3. Pricing and Payment

All prices are shown in Mongolian Tugrik (MNT) and include VAT unless stated otherwise. Payment methods accepted: bank transfer, debit/credit cards, and mobile payments. In case of pricing errors, we reserve the right to cancel or correct the order before shipment.

4. Delivery
  • We deliver products throughout Mongolia.
  • Delivery times vary by location and will be communicated during checkout.
  • Delays caused by logistics partners, force majeure, or incorrect address are not our responsibility.
5. Returns and Refunds

You may return or exchange a product within 7 days of delivery if it is unused, unopened, or defective. Refunds will be processed within 7–10 business days after inspection. Used or opened medical products cannot be returned due to hygiene and safety regulations.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our site or products.Product usage should follow manufacturer instructions; misuse is at the customer’s risk.

7. Privacy and Data Protection

Your personal data is processed according to our Privacy Policy, in compliance with the Personal Data Protection Law of Mongolia (2022).
See Privacy Policy for more details.

8. Changes to These Terms

We may update these Terms at any time. The latest version will be posted on this page with an updated date. Continued use of the website constitutes acceptance of any changes.

9. Governing Law

These Terms are governed by the laws of Mongolia.
Any disputes will be resolved by the Mongolian courts, unless otherwise agreed.