We may collect the following types of information:

• Personal Information: your name, phone number, email address, delivery address, payment details.
• Non-Personal Information: browser type, device information, IP address, usage data through cookies or analytics tools.
• Sensitive Personal Information: In limited cases (e.g., health-related data) we may collect data that qualifies as sensitive under Mongolian law (such as health status). Note: Handling of sensitive personal data is subject to stricter rules.

We use your information to:

• Process and deliver your orders.
• Communicate with you about your orders, promotions, updates.
• Improve our website and services.
• Comply with legal obligations (including under the Law on Personal Data Protection).

Under the Law on Personal Data Protection, we will collect and process your personal data only if one of the following applies:

• You have given your consent.
• There is a legal basis under applicable law.
  You have the right to withdraw your consent at any time (for processing activities based on your consent) and we will act on that request in accordance with law.

We do not sell or rent your personal data. We may share information only with:

• Delivery and logistics partners (to fulfill the order).
• Payment processing services.
• Legal authorities if required by law.
  When data is transferred outside Mongolia (if applicable), we will ensure compliance with Mongolian law regarding cross-border transfers.

We use secure servers and encryption to protect your personal data. We also maintain internal policies and controls to ensure confidentiality, integrity and accessibility of the systems used for data processing.
However, please note that no internet transmission is 100% secure.

Under the Mongolian Law, you have the right to:

• Know whether your personal data has been collected, processed or used.
• Access your personal data and obtain a copy (in paper or electronic form).
• Rectify or update your data if inaccurate.
• Request erasure of your data if the law allows.
• Withdraw consent for processing.
• File a complaint if you believe your rights have been violated.

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalise content. You may choose to disable cookies via your browser settings, though that may affect functionality of the website.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.